1. Introduction

At Optaxwave, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us, submit a design inquiry, or engage with our creative services.

2. Information We Collect

We collect personal details such as your name, email address, phone number, and company details when you fill out our contact forms or request a quote. In some cases, we may also collect brand-related information (like style references or business goals) to begin design discussions.

3. How We Use Your Information

Your information is used solely for project communication, quoting, designing, invoicing, and delivering services. We never sell, rent, or distribute your data to third parties without your consent.

4. Third-Party Tools

We may use trusted third-party platforms—such as Google Drive, Adobe Creative Cloud, Canva, or cloud-based file transfer services—to manage and share your project files. These platforms are secure and used strictly to deliver work or collect feedback.

5. Payment Information

Any payment information is handled securely through payment gateways or bank transfers. We do not store or have access to your card or banking details unless you explicitly share those for invoicing purposes.

6. Use of Cookies & Website Tracking

Our website may use cookies or third-party analytics tools (like Google Analytics) to understand visitor behavior. These tools help us improve user experience and track engagement, but no personally identifiable data is collected without your input.

7. Data Retention

We retain your project files and communication history for a reasonable period (typically 12–24 months) to support future work or revisions. If you request file deletion or removal of your data, we will process that within 7 business days.

8. Your Rights

You have the right to request access to your personal data, ask for corrections, or request deletion of your information from our systems at any time.

9. Portfolio Display

We may use your completed projects (logos, packaging, brochures, etc.) for our portfolio unless you explicitly request confidentiality. We respect your brand’s privacy and are happy to sign an NDA if needed.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a new “Last Updated” date.

11. Contact Us

If you have questions about our Privacy Policy, please email us at info.optaxwave@gmail.com or contact us directly through the site.